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Telco Customer Churn基准的信任性审计:99%准确率隐藏成本

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2026-10-02,arXiv · Machine Learning Theory 发表对 IBM Telco 客户流失基准(n=7,043)的审计。发现预拆分 SMOTE 使流失类 F1 虚高 13.1 个百分点,约 36% 合成训练点是测试集实例的最近邻插值;TotalCharges 与 tenure×MonthlyCharges 的 R²=0.999,移除后准确率变化不足 0.2 个百分点但 TreeSHAP 将其排在第九位,误导解释。

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Oct 2, 2026
  1. arXiv · Machine Learning Theory精选
    99% 准确率的隐藏成本:电信客户流失基准的可信度审计

    论文审计了 IBM Telco 客户流失基准(n=7,043),发现预拆分 SMOTE 使流失类 F1 虚高 13.1 个百分点,约 36% 合成训练点是测试集实例的最近邻插值;TotalCharges 与 tenure×MonthlyCharges 的 R²=0.999,移除后准确率变化不足 0.2 个百分点但 TreeSHAP 将其排在第九位,误导解释。

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